DRM Professionals

With nearly two centuries of collective claim settlement experience and a multi-disciplinary team of seasoned attorneys, MBAs, and former insurance claim managers and professionals, DRM possesses the requisite experience and expertise to deliver timely and effective results.

The DRM team is uniquely postured to pilot our clients through the strategic, tactical, and implementation issues inherent to a successful insurance recovery effort. The team includes members with histories as insurance company claim department managers and litigators. This enables us to accurately predict insurance company settlement strategies and develop effective proposals and counterproposals.

Obtaining full recovery for complex insurance claim settlements requires a multidisciplinary team that understands insurer motivations and tactics. Most of DRM's engagement directors have a legal background and/or came directly from the environmental claim units of major insurers. Our intimate knowledge of protocol, tactics and informational needs of major insurers is one of our most valuable assets.

Deborah J. Rouse
Houston Office
Ms. Rouse has been engaged in the full-time management of environmental and toxic tort insurance claim settlements for 15 years, 12 of which have been with DRM. During those 15 years, Ms. Rouse has been actively involved in insurance policy research and the preparation, presentation, negotiation and settlement of environmental and toxic tort claims for large corporate clients facing long tail exposures. Ms. Rouse has also been involved in the presentation and negotiation of additional types of complex claims, such as catastrophic loss claims arising from Tropical Storm Allison. Prior to entering the negotiation arena, she worked for three years in private practice representing insurance companies in coverage litigation. She is a graduate of Rice University and South Texas College of Law.
William C. Lee
Regional Vice President
Denver Office
Mr. Lee has been engaged in the full-time management of environmental insurance claim settlements for 20 years. Mr. Lee has worked in the insurance industry for 37 years, and joined DRM after 7 years as an Environmental Claim Office Manager for The Hartford in Denver , Colorado . As a claim department manager at The Hartford, Mr. Lee was responsible for authorization and negotiation of complex environmental claim settlements for The Hartford's Western Region. William is a graduate of The University of Akron in Akron, Ohio.
Todd B. Duzett
CFO and Director of Operations
Salt Lake Office
Mr. Duzett has over sixteen years experience in the insurance industry, serving in many different capacities. Prior to joining DRM, he spent five years managing an insurance brokerage/company. Mr. Duzett received his MBA from the University of Phoenix . He received a BA in English, with a minor in Chemistry, from the University of Utah . At DRM, Mr. Duzett has experience in dealing with a wide variety of casework including environmental, product liability, asbestos and marine insurance issues.