Attention to the Needs of the Insurer. An insurer cannot write a check in settlement of a claim without proper support. If an insurer is to agree to payment, the basis for the insured's side of the dispute must be fairly put before the claims adjuster and be reflected in the claims file. Litigation, by its nature, inhibits the fair transfer of such information. Our process recognizes the reasonable needs of the insurer and provides the information required. We anticipate the needs of the adjuster and seek to provide the supporting material needed to settle the claim.
Informed Decision Making. Reaching a mutually agreeable compromise requires an understanding of the strengths and weaknesses of the opposing party's position. The DRM process is designed to ensure that the client understands its claim(s) and the defenses its insurers will raise. With this information, management can set goals for achievable recoveries.
Sympathy for Existing Risk Management Program. Complex claim resolution does not necessarily entail full commutation of all insurance coverage. Every insurer is motivated by achieving finality in terms of its responsibility for a claim, and every insurer differs in the type of release it is willing to accept in exchange for claim resolution. DRM knows what settlement terms are acceptable to particular insurers and we guide our client toward maximum settlement value.
Balance Sheet Protection. Nearly a decade of client representation provides DRM with the requisite knowledge for developing a claim in a manner that does not impact our client's balance sheet reserves. DRM is always cognizant of distinguishing between liabilities (for which GAAP requires appropriate reserves) and risk. Our work product does not necessitate scrutiny of reserves.